Data Privacy & Security

j63 Privacy Policy
for Philippine Players

Your privacy matters to us. This policy explains exactly what personal data j63 collects, how we use it, who we share it with, and how we keep it secure on our platform.

Effective: 2026  |  Applies to all j63 accounts in the Philippines

Our Privacy Commitments

How j63 Protects Your Personal Information

Six core commitments that define how we handle your data as a Philippine online gaming platform.

🔒

SSL Encryption on Every Transaction

All data transmitted between your device and j63 is protected by SSL (Secure Sockets Layer) encryption. This applies to logins, deposits, withdrawal requests, and any other account activity.

🚫

We Never Sell Your Data

j63 does not sell, rent, or trade your personal information to third parties for marketing or any commercial purpose. Your data stays within the j63 platform and its essential service providers.

🪪

Secure Identity Verification

KYC documents submitted for account verification are handled with strict confidentiality. They are used only to confirm your identity and are stored securely in line with data protection standards.

📱

OTP-Protected Account Access

Your j63 account is protected by OTP (one-time password) verification for sensitive actions. This adds a layer of security so that only you can authorise logins and significant account changes.

👁️

Transparent Data Usage

We are clear about what data we collect and why. This policy tells you exactly how your information is used — for account management, transaction processing, security checks, and platform improvement.

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Your Rights as a Data Subject

You have the right to access, correct, and request deletion of your personal data held by j63, subject to applicable legal and regulatory requirements. Contact support to exercise these rights.

Your Data Is Safe

j63 uses SSL encryption and OTP verification to protect your account. We do not sell your personal data. For privacy concerns, contact our support team through your account dashboard.

1 Introduction

This Privacy Policy explains how j63 (j63.app) collects, uses, stores, and protects the personal information of players registered on the platform. It applies to all users accessing j63 from the Philippines, whether through a desktop browser or a mobile device.

By creating a j63 account or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood how your data is handled. If you disagree with any part of this policy, please discontinue use of the platform and contact support to close your account.

Important: j63 is committed to handling your personal data responsibly and in line with applicable data protection regulations in the Philippines. This policy is reviewed and updated as necessary to reflect changes in our practices or legal requirements.

2 Data We Collect

j63 collects personal information to operate the platform, process your transactions, verify your identity, and keep your account secure. The types of data we collect fall into three broad categories:

Information You Provide Directly

  • Full legal name, date of birth, and gender
  • Email address and mobile phone number
  • Residential address (city, province)
  • Government-issued ID documents submitted during KYC verification
  • Payment method details (e.g., registered GCash or Maya account name, bank account name) — note that j63 does not store full payment credentials
  • Any messages or documents you send to our support team

Information Collected Automatically

  • IP address and approximate geographic location at login
  • Device type, browser version, and operating system
  • Session duration and pages visited within j63
  • Game activity logs, bet history, and transaction records
  • OTP verification timestamps and login history

Information from Third Parties

In limited cases, j63 may receive data from payment processors or identity verification services to confirm the validity of transactions or documents you have submitted. This information is used solely for account verification and fraud prevention purposes.

Data Type Examples Why We Collect It
Identity Data Name, date of birth, ID documents Account registration and KYC verification
Contact Data Email address, mobile number Account communication and OTP delivery
Transaction Data Deposit and withdrawal records Payment processing and fraud prevention
Technical Data IP address, device info, browser Security monitoring and platform improvement
Usage Data Game sessions, bet history, login times Platform functionality and responsible gaming tools

3 How We Use Your Data

j63 uses the personal data we collect for specific, legitimate purposes only. We do not use your data for anything not described in this policy without first obtaining your consent.

  • Account management: Creating and maintaining your j63 account, including password resets and OTP verification
  • Transaction processing: Handling deposits and withdrawals through Philippine payment channels including GCash, Maya, and bank transfers
  • Identity verification: Completing KYC checks required before your first withdrawal
  • Security and fraud prevention: Detecting unusual account activity, preventing unauthorised access, and investigating suspected fraud
  • Customer support: Responding to queries, complaints, and account-related requests
  • Responsible gaming: Monitoring play patterns to identify accounts that may need additional support or intervention
  • Platform improvement: Analysing aggregated, anonymised usage data to improve our games, features, and user experience
  • Legal and regulatory compliance: Retaining records as required under applicable Philippine laws and regulations
Note on marketing: j63 may send you platform updates or promotional notifications by email or SMS. You can opt out of these communications at any time through your account settings or by contacting support. Opting out of marketing messages does not affect your ability to use the platform.

4 Data Sharing and Third Parties

j63 does not sell, rent, or trade your personal information to third parties for commercial or marketing purposes. We only share your data in the following limited circumstances:

Service Providers

We work with trusted third-party providers who help us operate the j63 platform. These include payment processors, identity verification services, cloud hosting providers, and technical support vendors. These providers are permitted to access your data only to the extent necessary to perform their specific function and are contractually required to keep it confidential.

Legal Requirements

j63 may disclose personal data if required to do so by applicable law, court order, or government authority. We will only disclose the minimum amount of information required to satisfy a legal obligation.

Fraud and Security Investigations

In cases where fraud, money laundering, or other illegal activity is suspected, j63 may share relevant account data with appropriate authorities or partner verification services to support an investigation.

Business Transfers

In the event of a merger, acquisition, or sale of assets involving j63, your personal data may be transferred as part of that transaction. If this occurs, we will notify affected users and ensure that privacy protections remain in place.

5 Cookies and Tracking Technologies

j63 uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience on the platform. Cookies are small text files stored on your device when you visit j63.app.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These handle session management, login authentication, and security checks. These cannot be disabled without affecting platform access.
  • Functional cookies: Remember your preferences, such as language settings and game lobby filters, to make your experience smoother across sessions.
  • Analytics cookies: Collect anonymised data about how players navigate j63. This helps us understand which features are used most and where improvements are needed. Individual users are not identified in this data.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using j63, but some personalisation features may not work as expected.

6 Data Retention

j63 retains your personal data for as long as your account remains active and for a reasonable period after account closure, as required for legal, financial, and compliance purposes.

Specifically:

  • Account and identity data is retained for the duration of your account and for a period following closure to comply with applicable regulations
  • Transaction records including deposits and withdrawals are retained as required by financial record-keeping obligations
  • Support communications are retained for a reasonable period to assist with any follow-up queries
  • Anonymised analytics data may be retained indefinitely as it cannot be linked back to individual users

When your data is no longer required, j63 securely deletes or anonymises it in accordance with our data retention procedures.

7 Security Measures

j63 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

  • SSL encryption on all data transmissions between your device and the j63 platform
  • OTP verification for logins and sensitive account actions
  • Secure data storage with access controls limiting which staff can view personal account data
  • Ongoing security monitoring to detect and respond to suspicious activity in real time
  • Regular security reviews of our platform infrastructure and third-party integrations

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login credentials, and report any suspicious activity to j63 support immediately.

8 Your Rights as a Data Subject

As a j63 player in the Philippines, you have rights over your personal data. These include the right to:

  • Access — request a copy of the personal data j63 holds about you
  • Correction — request that inaccurate or outdated personal information be corrected
  • Deletion — request that your personal data be deleted, subject to legal retention requirements
  • Objection — object to certain types of data processing, including direct marketing communications
  • Portability — request a copy of your data in a commonly used format where technically feasible

To exercise any of these rights, contact j63 through the support options available within your account dashboard. We will respond to your request within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can proceed.

Data correction: If you notice any incorrect information in your j63 account profile, you can update basic contact details directly in your account settings. For changes to identity data (such as your name or date of birth), please contact support as additional verification will be required.

9 Minors and Age Verification

j63 is strictly an adult platform. Players must be at least 21 years of age to register and use j63. We do not knowingly collect personal data from anyone under 21 years old.

If we become aware that personal data has been collected from a person under 21 — whether through registration or any other means — the relevant account will be suspended immediately and the data removed in accordance with our data retention policy. Any funds associated with an underage account will be handled in line with our Terms and Conditions.

Parents and guardians who believe a minor may have accessed j63 are encouraged to contact our support team immediately.

10 Updates to This Policy

j63 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When changes are made, the revised policy will be published on this page with an updated effective date.

For significant changes — particularly those that affect how your data is used — j63 may notify registered players via email or an in-platform notification. Continuing to use j63 after a policy update constitutes your acceptance of the revised terms.

We encourage you to review this page periodically to stay informed about how your data is protected.

11 Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a privacy concern, please reach out through the support options available in your j63 account dashboard. Our team is available to assist with privacy-related queries and will respond as promptly as possible.

You can also find answers to common account and platform questions on the FAQ page.

Play at j63 – Your Data Is Protected

Now that you know how j63 handles your privacy, register your account and enjoy slots, live casino, and sports betting — all secured with SSL encryption and OTP verification, in Philippine Peso.

j63 is for Players Aged 21 and Above — Play Responsibly

Online gaming at j63 is for adults aged 21 and older only. Set a budget before you play, and never wager money you cannot afford to lose. No outcome on j63 is guaranteed. For responsible gaming tools and resources, visit our Responsible Gaming page.